Operational Notes

Efficient management of Stayforge Cards is crucial for maintaining a secure and reliable access control system.

Lost or Stolen Cards

In the event that a card is lost or stolen, take the following actions immediately:

1. Deactivate the Card: Log in to the Stayforge Dashboard and set the card status to "Disabled" or "Revoked."
2. Review Access Logs: Check recent activity for the card to identify any unauthorized access attempts.
3. Issue Replacement: If necessary, register and issue a new card to the user.

Permission Changes & Reissue

• Role Updates: When a user's role or access requirements change, update the device associations and permissions in the dashboard. The changes will be applied to the card's profile in the system.
• Card Reissue: If a card is physically damaged but the user remains authorized, decommission the old UID and register a new card.

Regular Maintenance & Inventory

• Audit Logs: Periodically review access logs and card lists to ensure only active and authorized cards are in the system.
• Physical Inventory: Conduct a periodic physical inventory of spare cards to ensure they are stored correctly and account for all stock.
• Reader Check: Ensure readers are clean and functioning correctly to prevent unnecessary wear or read errors.

Proactive management helps prevent security breaches and ensures a smooth user experience.